Delta Adds Restrictions for Boarding With Service and Emotional Support Animals

PetMD Editorial
Published: December 12, 2018
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Delta Air Lines plans to update its service and support animal policy so that emotional support animals will no longer be allowed on flights longer than eight hours, and service and support animals under 4 months old won’t be allowed on any Delta flight.

The changes will apply to Delta tickets purchased on or after Dec. 18. Starting Feb. 1, these boarding restrictions will be in effect, regardless of booking date.

“We will continue to review and enhance our policies and procedures as health and safety are core values at Delta,” says John Laughter, Senior Vice President--Corporate Safety, Security and Compliance, in a press release. “These updates support Delta's commitment to safety and also protect the rights of customers with documented needs--such as veterans with disabilities--to travel with trained service and support animals.”

According to the release, Delta updated their policy after there was an 84 percent increase in reported incidences from 2016 to 2017, including urination, defecation and biting. The new age requirement aligns with the vaccination policy of the CDC, and the eight-hour flight limitation is consistent with principles outlined in the US Department of Transportation’s Air Carrier Access Act.

You can get more information on the full policy on

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