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West suburban humane society

1901 ogden avenue
Downers grove, IL 60515
630-960-9600
Visit Website

User Reviews (99)

  • 1. Trying their best

    by: KittiKatti02

    I adopted my dog, plus 4 cats from WSHS and I would do it all over again! They get to know each animal in their care in order to find them the perfect family. WSHS treats medical conditions and works with behavior problems. They tell you everything, good & bad, about the pet you're adopting.

    Pros

    Knowledgable Staff and Wonderful Volunteers

    Cons

    Out-Dated Facility

  • 2. Incredibly Caring Place

    by: fconrad

    I adopted 2 cats and a dog from there. The staff are dedicated volunteers.

    Pros

    Very caring people.

    Cons

    None I can think of

  • 3. Great

    by: tonia24712

    This shelter is a nice and friendly place to adopt any pet. They were very helpful and knowledgable people

    Pros

    This shelter is a nice and friendly place to adopt any pet. They were very helpful and knowledgable people

    Cons

    N/A

  • 4. be prepared

    by: reneesinclair

    We nicknamed this shelter "Animal Martyrs". You basically have to sign away your first born to adopt from here.

    Pros

    lots to choose from

    Cons

    staff is nuts

  • 5. A caring place for animals

    by: smgme

    I've been a volunteer almost ten years and I love this shelter. The people are friendly and helpful and they really care about the cats and dogs in their charge. They do everything possible to find forever homes for all the animals.

    Pros

    Friendly place with a great staff and volunteers

    Cons

    none

  • 6. just plain great

    by: hidudescom

    as a volunteer and part of a family who has adopted from here it great. we adopted our second family pet there when i was little then i started homeschooling and then 5 months later i started volunteering then we got our second dog 2 months later at wshs because we fell in love with langston. since i volunteer here i know alot about the service and how the shelter runs in general and the do alot. with all the anmial care and what not its a great place to be. wshs give the anmials the bascis like exersize, food and water,shelter andfinally a good home. services included in the adoption fees are some vaccinations, spaying and nutering,and just regular medication during ther stay. the people, staff and volunteeres, are just great.some of them even have pets......

    Pros

    exelent people and service

    Cons

    we need a shelter makeover!!

  • 7. Love this shelter!

    by: DanielleKowalski

    I love this shelter! The staff os very friendly and there are not any clicks within the volunteers or snootiness.

    Pros

    Everything

    Cons

    nothing

  • 8. I love this shelter

    by: cheerleaderdk

    The shelter is very clean and the staff is very friendly. They really keep the animal areas clean as well as an entertaining environment for the animals themselves. I love volunteering there!

    Pros

    Clean, friendly staff

    Cons

    Building could use some TLC

  • 9. wshs

    by: sheep314

    I love this shelter, they care so much about each animal and giving them a second chance. i used to volunteer here and still get some of the emails and they try their hardest to give each animal a chance at a better life even if they dont' have the space.

    Pros

    these people care so much about the animals

    Cons

    its such a small shelter that it needs more room

  • 10. Friendly helpful and caring staff

    by: KellyDGM

    Great place with a staff that really cares about the animals. Animals are well cared for even though the place is busy and full.

    Pros

    Great staff

    Cons

    Space is tight

  • 11. Good Overall

    by: 810730

    I volunteer here so I know why WSHS is the way it is. It bought surrounding land and is awaiting the funds to begin construction on a new site that would have greater space for animals and look more presentable.

    Pros

    good heart

    Cons

    not a great facility

  • 12. One of the Best

    by: curlygurl

    My mother and I have worked as volunteers for West Suburban for about 3 years (I think) and this is probably one of the best animal shelters I've worked with. The people are very nice and really care about the animals. There is a cat room and then the dog room and they usually have many animals from puppies to older animals. The only downside to this is the shelter is very small, there's not much room to move around and it would be wonderful if it could be bigger so they could take in more animals. The shelter is always taking in animals from southern Illinois and has a good group of volunteers and foster people!

    Pros

    Nice people, very knowledgeable and very caring about animals

    Cons

    Very small building, would be nice if it was bigger

  • 13. This is a great shelter

    by: esacks

    I have always been impressed when I have been in this shelter. Since it is a Non-profit they have to work for every dollar to keep this place running. Best place to adopt a pet.

    Pros

    Friendly staff they really care about their animals

    Cons

    None

  • 14. Consider donating

    by: jen5430

    If you haven't visited, please stop by. We are a great organization and rely solely on donations. We do not receive government funding. It is well worth the trip!

    Pros

    Great staff and volunteers

    Cons

    Need money!

  • 15. Great place to adopt a pet

    by: mmbutler

    My mom volunteers here and the staff and volunteers love and care for the animals. The staff and volunteers are eager to assist with potential adoptions. It's a wonderful place!

    Pros

    Friendly staff and volunteers, great animals

    Cons

    None

  • 16. A Wonderful Haven

    by: kmohr

    I started volunteering at WSHS 2.5 years ago and am constantly amazed at the dedication this group has to the welfare of the animals. Shelters can be depressing places, but here, every dog & cat is treated as if they were the staff & volunteers' own pets. I enjoy volunteering here because every effort is made to find the BEST home possible-there's no trying to move them through. The shelter is small, primarily because of the attention it provides each animal. From physical therapy to special intensive training, every pet gets what they need to help them in their quests for "forever homes". I adopted one their Hurricane Katrina dogs who had been there 1.5 years. In that time he received excellent medical care, special training, & TLC from a great group of people. Many would have written him off as unadoptable, but today he's my best buddy and (IMHO) the greatest dog in the world. This wouldn't have been possible without WSHS and the love they give all their "kids".

    Pros

    Knowledgeable and dedicated staff & volunteers

    Cons

    Limited space and facilities

  • 17. Great place to get a pet

    by: wendymac

    This is where I got my cat. Not being a cat person at the time, the staff helped me find a cat that would be friendly. I found a great cat there. I highly recommend adopting from West Suburban Humane.

    Pros

    Helpful staff, lots of great pets

    Cons

    None

  • 18. Great rescue group

    by: Banzoe

    Great group of staff and volunteers. Very clean facility just needs a makeover desperately.

    Pros

    Outstanding service

    Cons

    shelter could use a makeover

  • 19. Dedicated

    by: johnsoncin

    This little house on Ogden Ave. in Downers Grove is full of love for and dedication to the temporary resident cats and dogs that come to it. Customer service has vastly improved over the last few years and adoptions are up, which means more at-risk cats and dogs can be rescued and on their way to their forever homes even faster. It's an older facility and that means that the maintenance issues that come up and have to be dealt with take up the $$ that could be spent on getting more cats and dogs into their forever homes. The shelter provides excellent veterinary care, and has implemented a training program for behavior-challenged dogs. The shelter is a no-kill shelter and has a foster program that includes hospice care when needed.

    Pros

    Professional staff; dedicated, passionate staff & volunteers

    Cons

    Older facility, lots of maintenance demands

  • 20. great

    by: BillyButler

    Great staff that know their stuff and great volunteers as well. The animals seem to be well taken care of.are well

    Pros

    great staff

    Cons

    none

  • 21. Great shelter

    by: MyWinnie

    Let's hope it wins the shelter makeover! I think that animals are treated well.

    Pros

    Many knowledgeable staff members

    Cons

    Arrangement

  • 22. kick butt

    by: alexpoortinga

    great staff nice and clean good pets

    Pros

    great staff

    Cons

    none

  • 23. Great Shelter

    by: shadeslayer13

    The West Suburban Humane Society is great. The people there don't just try to move as many animals through as possible, they try and find a forever home for every animal there. Of course every abandoned animal will have a few issues, but they make sure that those issues are promptly dealt with to make it more comfortable for all the animals involved.

    Pros

    Very clean and orderly

    Cons

    Not enough room to take in any more animals.

  • 24. over the top

    by: Gretel123

    Staff was very helpful when I went to adopt a pet. They had suggestions on the best dog for my life.

    Pros

    staff and volunteers

    Cons

    shelter size

  • 25. Just like family

    by: LaurieHunt

    We love the shelter so much that we've become volunteers...this place really cares about the animals that it houses and makes sure that you adopt the right animal for you and it! Being a no-kill shelter makes it even better!

    Pros

    convenient, easy to find and very knowledgeable and honest about their animals

    Cons

    located on a busy street

  • 26. Different from the others

    by: jhrejsa

    They are soooo nice to the animals and do not euthanize for space. Their volunteers have spent a lot of time making the most of the little space they have!

    Pros

    knowledgeable staff

    Cons

    too small and old

  • 27. My experience volunteering at WSHS

    by: kittymom8

    I started volunteering at the West Suburban Humane Society about 7 years ago. I came in two to three days a week and had a wonderful partner. We were a great team and got our job done (cleaning kennels, yards and feeding the dogs) in a timely manner. We took great care and concern for each and every dog at the shelter and made them feel special and loved. When interviewing perspective owners we made sure that we had a good match for both dog & family. I learned all I know about dogs from volunteering here and I have all the respect in the world for this establishment. WSHS never turned down an animal because it was sick or it had behavior problems. The only way I would work here is if they were a no-kill shelter and actually showed they sincerely cared for each animal that came in. They passed this requirement with flying colors in my book. I feel so bad that the quarters are so cramped for the animals and the workers because there is so much that these people want to do and their hands are tied due to lack of space. My hats go off to all of us who come in and help out in any way we can. Kudos to West Suburban Humane Society. P.S. I adopted (4) cats from here and I wouldn't trade them in for the world. Kate Terrazino

    Pros

    Very dedicated, loyal and cheerful staff and volunteers

    Cons

    Hard to work in cramped quarters, not enough space for animals

  • 28. All my animals are from WSHS

    by: deaddogs

    I wouldn't go anywhere else to adopt. Once you adopt from here, you are part of the family. They welcome you to visit, ask questions, and keep in touch.

    Pros

    location

    Cons

    parking

  • 29. Wonderful animals, staff and volunteers.

    by: DennisBoz

    They love their animals here and it shows in the way they are treated. If they seem to ask a few more questions than some it is because they care what happens when the animal leaves the shelter.

    Pros

    REally care what happens to their animals

    Cons

    None

  • 30. [email protected]

    by: Janimal100

    I love West Suburban Humane Society and I had volunteered there for about a year. Everyone really cares about the animals and really strives to place them in loving homes. It is a great shelter because it is basically a no or low kill shelter. They will do everything they can for every animal there to place them. They could really use a shelter makeover and I hope they win that.

    Pros

    Dedicated Staff

    Cons

    Not enough room to take in as many pets as they would like

  • 31. Great place for pets!

    by: chowchowgal

    I have been dealing with WSHS for over 20 years - they are just super when it comes to the animals and they know how to care for them.

    Pros

    They really love animals here

    Cons

    Kind of small but lots of pets

  • 32. Great Shelter!

    by: Haras1188

    Great organization to adopt your pet from!

    Pros

    Friendly Staff

    Cons

    Small Space

  • 33. Staff

    by: BlairJanis

    The staff at WSHS is extremely helpful and the volunteers truly care about the animals they are caring for.

    Pros

    Friendly and Helpful Staff

    Cons

    Nothing!

  • 34. Great Place

    by: Tulip259

    I have gotten two dogs from WSHS and I have volunteered their for over 10 years. I've always enjoyed the people and I think the animals get very good treatment and ever effort is made to find them wonderful forever homes.

    Pros

    Always has a variety of dogs and cats for everyone's taste.

    Cons

    Needs a new shelter

  • 35. Great place to volunteer, great place to adopt

    by: PMMx2

    I have adopted from West Suburban and I have been a volunteer for almost 15 years. My experience with both have been great. If you are a pet lover, it is a great experience to volunteer there. You feel like you can really make a difference. For adoptions, they are particular about who they adopt to, but their main concern is finding the best home for their animals. I would highly recommend WSHS for adopting and volunteering.

    Pros

    friendly staff, great opportunities for volunteers

    Cons

    older building, could use more space

  • 36. Helps a lot of animals find home

    by: SuzyA

    This shelter is humble, but does great work. I know lots of people who have gotten their pets there. The place needs some maintenance -- it is not a nice-looking place -- but it is kept clean and the animals are well-cared for. I like that they do not put down animals for space and work to get them a home, even if requires extra training or medical care.

    Pros

    Lots of great animals, caring staff and volunteers

    Cons

    Place needs some maintenance

  • 37. A Family of Volunteers who care first about the Welfare of the Animals.

    by: OneBumLung

    I have only experienced WSHS as a volunteer, although my sister adopted her cat Dylan from here 10(?) years ago. WSHS is a great place to volunteer - the staff is friendly and welcoming, they make you feel like part of the team. They generally act like thet're just greatful you're there (you are expected to commit to a shift though, their not pushovers). As for their commitment to the welfare of the animals in their care, they are beyond excellent. If an animal comes to them and has severe medical problems, they will find a way to pay for the vet care. Similarlly, if a dog comes in with behavioral issues they will send it out for training. Animals are never put down just because they haven't been adopted for a long long time. Animals that need extra care before being ready for adoption or just need to get away from the shelter for a while (for some of the longer term residents) are found foster homes. And if anyone ever can't keep an animal they have adopted for any reason, WSHS will take that animal back, period. Could be ten years later, any animal that has ever been a WSHS animal will be accepted back. To me that's impressive. During my time with them they lost only two dogs. Foster, a large, animal-aggressive pitbull was put down because in the end we just couldn't gaurantee peoples safety, even after a couple periods at board and train. A decision like that goes all the way up to the board (at least that's my understanding of it). And then I provided the hospice foster home for a poor little runt, coonhound puppy named Loko who had renal failure. He was with me for about two months before he finally passed on. He had as good and happy a life as I could provide, short as it was. The shelter took care of all the vet bills, food, even the cremation, then made sure to give me the ashes. They're just good people that way. Currently, the shelter has room for about twenty dogs and sixty cats at a time, on site. There are often quite a few off-site. Many times calls will go out for foster homes because such-and-so animal control has 4 dogs, for example, that are going to euthanized if someone doesn't take them by the weekend. They almost always find the space they need. The shelter has acquired two neighboring plots of land for future expansion but they have had them for years now. Because the budgetary priorites are centered on the health and well-being of the animals currently under the care of the shelter, they can never seem to gather a big enough building fund to make the expansion. So unfortunately, the facilities we have are aging, patch them and reroof them though we may. That, however, is really the only drawback I can think of for this organization. If you need a new pet, or just want to help out some animals in need, please, come by for a visit. Maybe I'll be there to show you around.

    Pros

    low-kill, pays for whatever vet services or behavioral training are necessary, dedicated staff, enthusiastic volunteers, has room to expand once the budget permits.

    Cons

    Facilities are aging, budgeting for remodeling comes after vet and training (isthat a con?).

  • 38. Great Shelter

    by: bassmaster435

    I would reccomend this shelter to anybody. It is very clean and the staff knows exactly what they are doing. A friend of mine volunteers at WSHS and she absolutely loves it.

    Pros

    Friendly/educated staff, nicely maintained shelter

    Cons

    older building, somewhat busy street

  • 39. Great!

    by: SavannahRae

    This shelter is very nice, they have many different places to see cats and kittens. The 'shy cat room' is a great idea. It's a small section of one of their front rooms where it's a little quieter for cats that can;t handle the general cattery. The volunteers are all very helpful, and there's always someone around to lend a hand of give advice.

    Pros

    knowledgable volunteers, many options

    Cons

    getting from the offices to the kennel/cattery can be confusing without a staff member/volunteer

  • 40. West Suburban is a great shelter

    by: amybottoms

    As a volunteer and a adopter, I am very impressed with West Suburban. The pets are very well cared for and stay busy throughout the day. The dogs are temperment tested, so when you come in looking to adopt, it is easy to see which ones are good with kids, good with cats, or would like to live as an only pet. It is a great place to come if you are looking for a pet!

    Pros

    Friendly staff, great pets!

    Cons

    It definately could use a makeover!

  • 41. No better place to adopt in the Western Suburbs

    by: cathymead

    West Suburban Humane Society is a great place to adopt pets as well as volunteer. They provide excellent service and realistic expectations for people who would like to adopt. They follow up and do due dilligence in making sure the pet they place will be well taken care of in their new home. The only down side is that due to their size, they cannot house all adoptable animals on sight.

    Pros

    Large variety of dogs and cats

    Cons

    Small so some dogs in temp homes

  • 42. all of my animals are from WSHS

    by: shadysadie

    Each and every animal I own has come from this shelter, three cats and two dogs. I would never go anywhere else!

    Pros

    staff, welcoming

    Cons

    small

  • 43. Very friendly

    by: tally2

    nice staff and very friendly but needs shelter makeover! please help West Suburban humane Society win the shelter makover they really need it!

    Pros

    Nice staff, good location

    Cons

    needs shelter makeover

  • 44. We need more places like this.

    by: DrMELO

    What a great place! Imagine what a makeover would do for the animals. Thanks to WSHS so many pets have been paired with the loving families they deserve. Keep up the good work.

    Pros

    Saving animals everday

    Cons

    None

  • 45. great place!

    by: slvrcatwlf

    this shelter is a great place. I volunteered here several years ago and I do again now. the only unfortunate part of it is that since they don't get government funding, they are always struggleing and so the animals don't have as much space as we would like. but we do what we can. i haven't been here for very long, but I think its a great place! I would like to adopt from here one day when I can so that I am supporting a no kill shelter

    Pros

    no kill shelter!

    Cons

    not a lot of space

  • 46. gotta love the no-kill shelters!!!

    by: dmt683

    This is my local shelter and I'm greatful for all they do. I just wish the government would remove it's head from its own entrance of the rear proximity and start funding NO-kill shelters. Stupid government.

    Pros

    saves a lot of animal

    Cons

    needs more $$$$$$$$$ (don't we all!)

  • 47. west suburban humane society worth the visit

    by: caridog

    With the space they have they have made a nice kitten area for the younger cats to play and interact with each other. There are also areas for individual cats to come out of their cages and play for a while. They could use a lot more of these. The staff is very friendly and they have a great group of volunteers.

    Pros

    clean, friendly staff

    Cons

    old building, need more space to visit with dogs

  • 48. Help West Suburban

    by: snoogieboogie

    Oh my gosh WSHS is awesome! But they really need to win the shelter makover! Please help them! Tell your friends, tell everyone About West Suburban tell them to sponsor WSHS! PLEASE!!!!

    Pros

    Very friendly, clean

    Cons

    Needs updating

  • 49. very nice

    by: Franksid

    very nice shelter - animals are happy, well nurished and dogs seemed trained.

    Pros

    knowledgeable staff, great animals in good health

    Cons

    small

  • 50. I Love This Shelter

    by: erinp1177

    I got my first dog (ever) from West Suburban. My husband and I visited other shelters and liked this one the best. It was very clean and didn't have as many dogs, which I thought was a plus. It seemed that because there were fewer dogs, they each got more attention. I loved this shelter and my dog so much that I signed up to volunteer there. The staff is very knowledgable and they love the dogs and cats. I recommend this shelter to anyone looking for a pet.

    Pros

    Clean facility, smaller than other shelters

    Cons

    none in my experience

  • 51. Wonderful humane society

    by: jscather

    This is a wonderful place to volunteer. They never put a dog down because it is sick or old. They will pay for meds and vet visits until the animal is adopted. They put out pleas to volunteers to find homes for the older dogs and dogs in kill shelters and are very successful in finding new owners.

    Pros

    They don't put dogs down because they are sick or old

    Cons

    Shelter is very old. New shelter needs to be built

  • 52. WSHS

    by: jschlapi

    I've been a volunteer for 9 years and I can say first hand this shelter takes excellent care of the animals in their care. I've also adopted 2 dogs from them and each one has been healthy & well adjusted.

    Pros

    wonderful animals, excellent vet care

    Cons

    building needs some work

  • 53. I Love WSHS!

    by: margauxxxxx

    I've been volunteering at WSHS for about 6 years. I love the shelter! Everyone who works and volunteers there is so friendly and helpful. The facility is clean and the animals are all very well cared for. I am always impressed by the amount of effort and time everyone who works there gives to the animals. It's an amazing place!

    Pros

    great staff and volunteers!

    Cons

    very small facility

  • 54. A great place to volunteer and a great place to adopt

    by: lsacks

    I have been a volunteer here for almost a year and I am always amazed at the level of care and love that goes into the care of every Dog and Cat. As well as how hard the staff works to make certain that every adoption is a perfect fit for both the animal and their new family. I look forward to going to the shelter as well as doing foster care for those dogs that have special needs. You will not find a better shelter...anywhere!

    Pros

    Everyone is very friendly and wants a perfect match between owner and pet

    Cons

    If you have a sketchy past with pets you will not be allowed to adopt from here

  • 55. WSHS

    by: Britt59

    The shelter has an amazing staff and set of volunteers who truly care. Everyone there has such a great dedication and passion for helping the animals. I love volunteering there :D

    Pros

    Seeing the animals find their forever homes!

    Cons

    Walking the dogs in cold weather!

  • 56. Trader Joe's Peanut Butter Flavor Soft Dog Treats

    by: LLL210

    My picky dog loves these treats. They are soft and chewy and made with only natural ingredients. I've tried them myself (only after making sure only human products were included in the ingredients!) and found them to be really good. They don't have a lot of sugar but have a substaintial amount of flavor (especially for a dog). They come in 10oz packages and the good news is they are not affected by the peanut scare. They are good for all breeds of dogs and if you have smaller dogs one box will last awhile. I highly recommend these treats.

    Pros

    Soft, healthy and made with natural ingredients

    Cons

    If you have a dog that licks their treats before they eat them (like mine), they may stain the carpet.

  • 57. Volunteers needed!

    by: KAR28

    My mom volunteers at West Suburban Humane Society and loves it. There are so many dogs and cats that need their foreveer homes. If she could take all of the dogs home, she would. They really need a new shelter. The animals need more space, larger kennels, etc. Pls help West Suburban get a shelter makeover!!

    Pros

    they love their animals

    Cons

    none

  • 58. My years at the shelter

    by: j9fons

    I've been volunteering at the shelter for over 25 years. I love this place. I love the dedication to the animals and all the joy we have brought to humans and animals alike.

    Pros

    Friendly and helpful volunteers, beautiful animals

    Cons

    Limited space. Need improvements

  • 59. Caring Staff & Volunteers

    by: PamelaSalotti13

    It is a great place for the animals who need 3 meals and a temporary bed. The caring staff make sure animal behavior problems are addressed which helps to increase quicker adoptions. For the animals who just can't make it to adoptions are well cared for by staff and volunteers. The adoption process helps to secure good homes for the animals. A great bunch of people who care very much for the animals in need!

    Pros

    They work w animals to make them adoptible

    Cons

    More room for the critters and staff

  • 60. There is no place like a home but this shelter is a great place to wait for a home

    by: cathybutler1

    The staff and vounteers make this shelter the best. Each animal is special and is given special tender loving care by many. There are at least three shifts a day to take the dogs out and to give the cats the attention they need. The dogs go to training when needed and dog play groups are beginning.

    Pros

    the loving care each animal gets, no kill, wonderful staff

    Cons

    old building

  • 61. Awesome Shelter!

    by: michelle416

    I love the West Suburban Humane Society! It's a little small, but this is because it is a low-kill shelter, which doesn't comply with the government's prerequisites for funding. The staff and volunteers are very careful about letting people adopt, and they don't allow same-day adoptions. You should definitely consider volunteering there or adopting from there.

    Pros

    Very careful about letting people adopt

    Cons

    Low-kill, not no-kill

  • 62. I love this shleter

    by: Xxfalling92xX

    This place is great. If I ever need a pet I'm going here first! I wish you all the best of luck in this makeover competition!

    Pros

    Love the customer service

    Cons

    eh?

  • 63. It rocks!

    by: devilchild141

    I was very impressed when I came to this humane shelter. I think what you do for these pets is great. Good luck in the future!

    Pros

    I love the staff

    Cons

    Some of the dogs can be a little too excitable- no one's fault though

  • 64. GREAT!

    by: smcpeak

    I think the facility is excellent. I have been volunteering there for 2 weeks and they have treated me and the animals there so kindly.

    Pros

    excellent staffing and fun to volunteer there

    Cons

    none

  • 65. Wonderful shelter!

    by: jenniferzla

    If you are looking to adopt, this is a wonderful shelter to visit. The animals are well-cared for and they always have many dogs and cats to consider.

    Pros

    Well organized, compassionate shelter!!

    Cons

    Active, busy shelter.

  • 66. Found my love here!

    by: EMILIEandCAPPY

    Wonderful people and wonderful animals! The staff is so helpful and they help you find the animal that is just right for you. Go on in to take a look; new animals come in all the time!

    Pros

    Great staff, volunteers, and animals! Convenient location!

    Cons

    Only that there are lots of animals without their forever homes

  • 67. Awesome Shelter

    by: katiekunstman

    I've been volunteering here for almost a year now and I couldn't have found a better group of people. Every single dog or cat that goes through this shelter is definitely better off. The shelter is very clean and that is thanks to all of our lovely volunteers! They really care about the animals and this is what makes this shelter the best in the area. If you are looking to adopt dogs or cats, definitely check out the wide variety of both at the West Suburban Humane Society.

    Pros

    The volunteers are always helpful and nice. Its a no kill shelter so you know everyone here cares about the safety of the animals.

    Cons

    None!!

  • 68. A Very Nice Place

    by: NinjaMaster

    Having volunteered at this shelter for several months now, highly reccomend adopting a pet from this shelter if you live in the area and need a new furry little friend. The building it's located in is a bit old, but the animals are kept in good, clean conditions, and well cared for. The shelter is also no-kill, taking in animals from shelters where they would otherwise be euthanized.

    Pros

    Friendly animals, clean conditions

    Cons

    Building is a bit Old

  • 69. A Great shelter badly in need of an upgrade

    by: 630redhead

    I volunteered at this shelter for over 10 years, only leaving a couple of years ago because of a move that took me further away from it than is comfortable. The staff (both paid and volunteer) here are a top notch bunch of people dedicated to helping the animals here. West Suburban Humane Society is a no-kill shelter so they receive no funding, which is a shame because the work that is done here is extremely important. The facility is an old, renovated home but it is cramped and badly in need of an upgrade.

    Pros

    Fantastic institution full of loving & caring people

    Cons

    badly needs renovation!!!

  • 70. Compasionate and Hard Working

    by: toby2red

    I have adopted two dogs from West Suburban Humane Society and have referred countless friends, family and neighbors. The volunteers and employees are hardworking and compassionate.

    Pros

    Needs a updated and larger facility.

    Cons

    Always friendly and helpful.

  • 71. Have adopted several animals, would recommend

    by: pmillerzoo2

    My experience over the past few years has been very positive. The staff and volunteers are friendly and helpful.

    Pros

    Friendly staff and volunteers

    Cons

    Older building

  • 72. Great Loving Place

    by: PitaAnn3

    This is a wonderful place to adopt a pet from. Always willing to help out and just goes above and beyond trying to help out animals

    Pros

    Great staff/volunteers, knowledge, and love

    Cons

    Small area

  • 73. I love being a volunteer!

    by: DaisyGarriga

    I've been a volunteer at the WSHS for 1.6 years and I truly love being a part of such a great shelter. Everyone loves the cats and dogs so much! The staff is very friendly and knowledgeable.

    Pros

    Great Staff

    Cons

    Needs lots of repairs

  • 74. Amazing Place

    by: SeeSpot

    I have never been anywhere where the people care as much for the animals. The staff and volunteers are 100% committed to the well-being of each individual that passes through the doors, human or animal. The facility is kept clean and orderly, but the age of the buliding makes it difficult to keep up appearences. There is a kennel, a main cattery, an isolation unit, and a "shy cat room" for cats who require quieter living arrangments (it's smaller and farther from the kennel than the main cattery). A few cats live in offices or roam the main building to allow them some extra space. Each animal is treated as the volunteers' own. No animal is every put down for space or time, and every effort is given for training and healing. I cannot reccommend the WSHS highly enough.

    Pros

    wonder staff and volunteers; animals taken great care off

    Cons

    old facility

  • 75. Great place to adopt

    by: lambo29c

    This is a great place to adopt from. The staff is extremely nice and helpful.

    Pros

    awesome place to adopt

    Cons

    none yet

  • 76. Great Place!

    by: KendraBeierwaltes

    I have been working here for the past year and a half and I love it. All of the volunteers and staff members are very nice, helpful, and knowledgeable. The animals are always put first. If needed, they receive training and medical treatment. This shelter goes above and beyond any other shelter I have ever been in or volunteered at.

    Pros

    Friendly staff, volunteers, and great animals!

    Cons

    Small Space and older building

  • 77. Nice organization.

    by: taishan

    The dogs and cats who come to this shelter are sure to receive the best care possible by the dedicated staff members and numerous volunteers who really care about each animal.

    Pros

    Convenient location in Downers Grove.

    Cons

    Need more space and more parking.

  • 78. Oldie but a goodie!

    by: jmh4716

    I have been volunteering here for over 2 years. The small staff is great & all the volunteers are very caring. Unfortunately the facility is very old & something is always breaking down. We have the space, just not the funds to expand & remodel.

    Pros

    The animals get great care & are loved

    Cons

    The shelter is so old

  • 79. best ever

    by: mdsngirl

    the best shelter in Chicagoland

    Pros

    great shelter

    Cons

    nothing

  • 80. Great place to adopt!

    by: mindymont

    The WSHS is a great option for adopting a pet. The staff and volunteers are a caring and dedicated group that go above and beyond in caring for the animals and in their dedication to finding all of the animals a great forever home. If you are in the western suburbs of Chicago and looking for a pet, stop by or check out the website. There are many great dogs and cats available!

    Pros

    Caring staff and dedicated volunteers

    Cons

    old building

  • 81. WSHS Rocks

    by: alwinkster

    WSHS truly cares about their animals- and they don't give up, animals who have been there for years that you think will never find a home, they manage to find one! They have a dedicated staff and tons of dedicated volunteers!! They temperment test the animals and try to make sure animals are suitable for the family adopting them.

    Pros

    Truly care about the animals, dedicated staff and volunteers

    Cons

    Not enough space, too many adorable animals!

  • 82. WSHS is the best!

    by: lgraz2003

    Many of my friends volunteer here and my last dog was adopted from WSHS. I would highly recommend WSHS to anyone.

    Pros

    Adopted my last dog from WSHS

    Cons

    Too far from me to be able to volunteer here

  • 83. Great Shelter with friendly staff and volunteers

    by: myfast

    I've been a volunteer at WSHS for about a year now in the cattery and the shelter does a great job rescuing animals and finding them new forever homes. I'd highly recommend volunteering at or adopting from WSHS.

    Pros

    Low-kill shelter, lots of great pets available, friendly staff and volunteers

    Cons

    A shelter makeover would help - help us out zootoo!

  • 84. Good work done here.

    by: shawnf

    This shelter is a wonderful place where the staff works hard to place homeless pets with the correct forever homes. They also go out of their way to get the necessary, often expensive, treatment for any animal who needs it.

    Pros

    Works hard to place pets in good homes.

    Cons

    Facility needs updating.

  • 85. Lots of wonderful animals here.

    by: cherrylee

    I have enjoyed volunteering at WSHS for the past year. Everyone really cares about the cats and dogs, and they all work hard to rescue them and find them good homes.

    Pros

    Caring people.

    Cons

    Need more space.

  • 86. What a Wonderful Place

    by: dccclark

    The WSHS is a wonderful and caring place with great staff and volunteers. I have never seen a shelter that is so dedicated to the care and training of it's animals. If you're thinking of adopting an animal in need, this is definitely the place to go.

    Pros

    Very Caring

    Cons

    Really Needs a makeover

  • 87. Friendly, welcoming atmosphere

    by: pmillerzoo

    Anyone who visited WSHS 10 years ago may have had a negative experience - not so friendly staff, very strict rules, a cold feel to the place. But that has changed in recent years. The staff and volunteers are welcoming and eager to answer questions. There are still rules for adoption, but the staff is willing to work with adopters. The animals are well cared for by staff and an extensive team of volunteers. This shelter goes above and beyond for the animals providing training for difficult to place animals; medical care including surgery, heartworm treatment, treatment of mange and ring worm, and any other ailment that can be treated. It is a warm and caring environment.

    Pros

    Very friendly staff and volunteers, animals are well cared for

    Cons

    Older building, could use some updating

  • 88. Great Shelter

    by: gsdgirl

    This is a great neighborhood shelter. They are wonderful to the four legged residents and it's also a great place to volunteer your time (or donate!) A+++++++++

    Pros

    Knowledgable, caring staff, great volunteers

    Cons

    need more space and resources

  • 89. This is a shelter that takes pride in what they do!

    by: LaurenBozych

    I have volunteered at this shelter for almost 10 years and have enjoyed every year. I also adopted two of the best animals from here.

    Pros

    You know they love their animals here because they will always take them back.

    Cons

    The building is in bad shape

  • 90. Cats & Dogs are loved at West Suburban Humane Society!

    by: richardrobert

    I volunteer socializing with all the cats and while I am there I notice how everyone loves each cat. I also noticed that everyone is very concerned about any cat that get sick or is acting differently. This is very helpful because the office will make sure the right person gets that information, then they will do what is needed to be done for them right away. The main objective is to get every cat & dog adopted, but also keep in mine to the right household. That way the pet never comes back again, when they come back they are a little depressed and might just over groom themselves or never come out of their cages to be socialized. But over all I believe everyone who is at this shelter loves what they are doing and that makes a big difference in them selves and all the animals feel loved always!

    Pros

    Everyone make sure each pet is going into the right home!

    Cons

    Needs more space

  • 91. This is a Great Shelter

    by: ljcclark

    This is a great no-kill shelter. The staff and volunteers are very committed to their animals. They provide training for dogs with behavioral issues and work to make great adoption matches. They make a life-long commitment to any animal that passes through their doors.

    Pros

    Knowledgeable and Caring Staff

    Cons

    Old Facility

  • 92. Top Notch Shelter!

    by: InLoveWithPetRescue

    This shelter is marvelous. They are really dedicated to the animals and really work to give people the best pet they could have. They work hard to match both people and animals together, and really care about what they're doing!

    Pros

    Great staff wonderful animals

    Cons

    Location is a wee bit akward

  • 93. Highly recommend

    by: sgoldham

    Highly recommend adopting from this shelter, and if you wive in their area, consider volunteering. They are a great group.

    Pros

    Our rescue works with this group

    Cons

    None

  • 94. Helpful Shelter

    by: TeresaKline

    Very nice and polite and helpful to our small shelter and rescue organization-Pets Without Parents of Mason and Logan Counties of IL.Have taken many cats for us when we were overwhelmed and they take very good care of them and fine them good homes.

    Pros

    Very helpful to smaller shelters

    Cons

    none noted

  • 95. Two WSHS Dogs = Priceless

    by: zetteq801

    I adopted my first WSHS love, Maddie back in 2004. I was so pleased with her adoption that I went back in 2006 to find her a companion. Rascal's adoption went just as smooth as Maddie's.\r\n\r\nFriends and neighbors have adopted animals from other shelters and rescues, but many times they seem to be ill, or not with the promised temperment.\r\n\r\nWSHS does not just want to push pets out the door with any adopter, they truly take the time to make sure both the animal AND the human are going to benefit from the match.\r\n\r\nSince they are all volunteer, they don't always get to update their website....so if you are looking for a pet, it is best to go directly to the shelter. Some animals are adopted before they are even on the website. I also suggest getting there a bit before opening, or going during the daytime session.\r\n\r\nCheck out wshs-dg.org if you are looking for a great pet.

    Pros

    Great animals, great staff

    Cons

    Not enough parking

  • 96. clean

    by: shelbytigger48

    very nice place , I love the cat rooms they are very clean, they have alot of knowledgable staff that help out PWP when we transport animals here we and the animals always get the best care.

    Pros

    Very nice

    Cons

    none

  • 97. great place

    by: ckbubba48

    Very good place. Love the cat rooms. Very clean. Just that they are located in a bad spot , very busy street, hard to get across.

    Pros

    good staff

    Cons

    on busy street

  • 98. Very friendly

    by: Loripoohbear48

    We have brought many dogs and cats to this rescue group and they are very good.They are located on a very busy street but is a good location.Very friendly , knowledgable staff. Love the cat rooms. Very clean.

    Pros

    Very nice

    Cons

    Busy street

  • 99. small but worth a look

    by: emilygruszka

    Worth a look! Staff was very friendly when we were there.

    Pros

    friendly staff

    Cons

    small