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Sonora Veterinary Specialists

4015 East Cactus Road
Phoenix, AZ 85032
602-765-3700
Visit Website

User Reviews (5)

  • 1. Sonora Vet Hospital

    by: zouzou

    My big Yorkie girl had an enlarged heart and she was a patient at Sonora for 1 1/2 years. What a wonderful place Sonora is...not only for the gentle and knowledgeable care they give our pets, but for the comfort and care they also extend to us who wait. I took my Lovey yesterday to be given up to her creator and they were so good to me! And so loving to my girl. I came away feeling that she had been loved by everyone right up to the very last minute. Each time I took her to Sonora, the doctors, techs and I honestly discussed her condition and what help we could give that would help her but not be an heroic measure. Quality of life was always an issue. The doctors were always honest with me and I could call any hour or the night or day to talk to a vet if I was concerned about what was happening with my Lovey. Lovey was a happy little yorkie right up until the moment of her death...and I thank these people with all my heart for extending her life until it was no longer possible for her to enjoy living, but became a burden for her. Thank you again, each one of you at Sonora, for loving her and caring for me at the same time. I can never tell you what this experience has meant to me and to many others who have been there with their little friends. My very highest recommendation to all those working at Sonora!

    Pros

    What a wonderful hospital!

    Cons

    Not one negative word do I have.

  • 2. compassion

    by: pehawkins

    After having been in the veterinary industry for 20 years,I hope that the hospital will post the veterinarians oath on the wall and make all the doctors read it. Maybe they will think about why they wanted to become a veterinarian. "I solemnly swear to use my scientific knowledge and skills for the benefit of society through the protection of animal health, the relief of animal suffering, the conservation of livestock resources, the promotion of public health and the advancement of medical knowledge. I will practice my profession conscientiously, with dignity and in keeping with the principles of veterinary medical ethics. I accept as a lifelong obligation the continual improvement of my professional knowledge and competence". Learn to have some compassion for those who may not have a full bank account. I'm not talking about working for free. Just think twice before you put an animal down that has the potential for a full and happy life.

    Pros

    none

    Cons

    all about the money

  • 3. Animal friendly/NOT people friendly

    by: elvisbaby82

    I felt I was wronged by them in a way...I took my baby in, She was my boxer I raised from 4 weeks old. Her mother got a nipple fungus and could not feed her any more so My family and I took her in and we loved her so much we staied up nights and bottle fed, she was like another child. Well She got parvo, dispite having her shots!!! I took her in to the sonora animal hospt. The staff was friendly enough, but let me tell you when it came to that mighty dollar my family and I didnt matter. We were told it would cost 2600.00 to save her and that was not a for sure thing it could cost more if she needed to stay more days. Now typicly a 500-900 bill is expected and able to pay. 2600.00 unexpectidly was impossible for me. I was told, they could charge me 2000.00 that night and 600 upon pick up if that was helpful...LOL!!! obviously not any help. They are admittidly not willing to work with payment at all. So then I was given the option to Give up my family member/best friend or let her go home and surely die. I did not feel like I had an option. I feel like I was forced to relinquish her to them to save her life. This was something with a little more compassion towards families could have been worked with and avoided. I cant tell you how hurtful it is to come home and tell your children they will never see their best friend again because of something beyond your control, because someone with the power to help wouldnt. I make sure I have a nice house with a big back yard and daily walks...get all the shots like I am supposed to and because I didnt have the funding on extreme short notice none of that ment a thing... so here is my review... GOOD WITH ANIMALS, NOT PEOPLE/FAMILY FRIENDLY!!! I wish I could say diffrently...

    Pros

    Good with the animals

    Cons

    no payment plans, VERY expensive!!! Not very caring about much other then money and the animal.

  • 4. Animal care was sub-standard

    by: RubysMom

    We took our dog to Sonora for a cruciate ligament repair to the rear stifle. The good news, the surgeon did a great job with the surgery and repaired the ligament. The bad news, post surgery, one of the animal care employees attempted to get my dog up and around with a rear sling and drug her "good" rear foot along the ground. The paw was completely without fur or flesh, down to the bone the top of the paw. The "good" rear foot was so injured / damaged, we had to take her to our regular vet to bandage that foot for weeks. This left me with a 100 lb. Bloodhound lame in one rear leg from the surgery and unable to weight bear on the broken / bandaged foot from inadequate animal care. \r\n\r\nThey were not apologetic and attempted to tell me my dog must have done it to herself. We met with the surgeon and requested that she have the hospital give us an explanation of how my dog could be injured in Sonora's care and the facility NEVER responded to our request. We would never take another pet to this facility. The surgery cost us $2800 and we then had to pay additional funds to our regular vet for bandage and after care and had to take her to water physical therapy to recover from what Sonora did not take ownership for. You would think for that price, they would provide adequate after care.\r\n\r\nThe surgeon was great and did a great job on her cruciate repair but the animal care was VERY POOR and I am sad that I trusted Sonora with my beloved pet. My dog was completely lame in both her rear legs and I had to complete the recovery at home. Thanks to our hard work, she fully recovered but I will NEVER take another animal to that facility!

    Pros

    Knowledgeable surgeon

    Cons

    Post surgical animal care was poor and cost outrageous

  • 5. Life Savers!

    by: Mayflye

    The staff are not only experts in their fields but donate their time to several rescue groups. Dr. Soderstrom has even pioneered a new surgery for hydrocephalus that is saving lives.

    Pros

    Open 24 hours

    Cons

    none