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Greystone animal hospital

1315 erie boulevard west
Rome, NY 13440
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User Reviews (3)

  • 1. horrible staff

    by: mdayhuff

    I have been a customer for about a year and a half I have two dogs that were being taken care of by theses vets, One dog was 15 yrs old and I had greystone put her down about 2 mths ago, they did a good job very compassionate and caring, I was there 9/20/2010 to get my dogs medical records as i am relocating down south, I am leaving the morniong of 9/21 when I asked for records they were very rude and not very accomadating, They told me that they were to busy and to come back in 24-48 hrs, I again explained that i was leaving the next morning and would like my dogs record to take with me again very rude, final out come is i did not get records and will refuse to deal with these very offensive none caring people again, they only care when there is money involved




    rude and unhelpful

  • 2. clinic

    by: Ladyjoker26

    they are great when it comes to the clinic, its fairly quick and well done.


    affordable shots


    it;s only held once a month between certain hrs

  • 3. Great service!!

    by: loriann56

    Have always gotten excellent care from this clinic.\r\nThey were very compassionate when we had to have Momma Marsha put to sleep.\r\nThey take excellent care of our Baby Logan and Big Bruiser.\r\nHave been going to them for over 5 years now..I have a phobia of needles so they always give the shots while I step out of the room..\r\nThe staff is always friendly and helpful ( especially if there are any "accidents" )\r\nThey also help you find homes for pets that need them.\r\nDr. Falk is the first vet I have ever had that treated my pets like humans..He always holds the puppies and talks to them.\r\nSo as long as they keep caring like they do now, they will be my choice for my pets!!!


    very caring and knowledgable


    needs better and more parking