I have 4 cats and 1 guinea pig. I have been a customer of Cape Ann Vets for 7 years and have never had a disappointing experience. When my cats have needed appointments ASAP they fit me in. I have one feral who does not travel well (and, of course, we take all 4 on vacation with us over the summer!) and they gave me some drops to put in his food to calm him down. They do not prescribe medication if your animal does not need it. They are also very helpful over the phone, sometimes just answering a concern I may have, with no appointment needed.