I have been in contact with this agency both as a concerned observer of an animal in trouble and as a pet owner. They are quick and caring responders to calls from the community re: stray or wild animals.\r\n\r\nAs a pet owner, they made a very stressful time in my life much easier. While hospitalized for an extended period of time, my dog went missing. The staff in the animal welfare department took my report, found my pet, took wonderful care of her during my hospital stay so as not to risk another problem during my medical care, and gave me regular updates about her and the friends she was making with the staff. I couldn't thank them enough.