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Best Friends Doggie Day Spa

531 Eastern Boulevard
Watertown, NY 13601
315-782-3403

User Reviews (11)

  • 1. Filthy place

    by: hectica88

    I used to work here and I left because it is so filthy and discusting. I was constantly stepping in dog poop and urine, and so were the dogs! Imagine your dog stepping in pee after being bathed. I was constantly tripping over the dogs that roamed loose. That is so dangerous for us and for the dogs! It is my opinion that the smaller dogs there were afraid of the bigger dogs hurting them. When I groomed cats, I had dogs that were loose there, putting its face up to the cat on the table and bark at it! The poor cats! It was difficult for me to groom dogs and cats with all the noise and pure chaos that went on in this place! I was emberassed to actually be working there. Yes, the groomers there do good work, but the owner and staff are very unprofessional. Especially Nikki, who got in a customers face because the customer wanted me to groom her dogs instead of her! I just want to get the truth out there .

    Pros

    good groomers

    Cons

    everything else sucks

  • 2. Very Nice People

    by: KittyCakes

    The staff here is very nice and they are so nice to my Sadie. Sadie and I have no worries when I have to leave her with the groomers, she always comes home clean and happy!

    Pros

    Very Nice Staff, good grooming skills!

    Cons

    None - Maybe a little higher priced than others

  • 3. Beautiful dogs; Wonderful People

    by: Straymom

    Sharon and her staff are talented and kind. My dogs always look so beautiful when they return from the groomers. My sister uses the doggie day care and her dog comes home happy and calm after a full day of activity at day care. We are fortunate to have such compassionate people in this area that love animals.

    Pros

    Always a great job!

    Cons

    None

  • 4. Why try to do it at home!!

    by: stacyneddo

    Our Beagle STINKS!! She is a true hound dog!! Before finding Best Firends we would bathe her at home. The struggle she would put up and the huge mess her fur made are not worth dealing with once you have found Best Friends!! There is no way I am going to drain my dog's anal glands!!!! Best Friends will even do that if its needed while they are grooming. You don't even have to request it. Their prices are reasonable and they are fantastic!!

    Pros

    Efficient, caring, accomodating and affordable!!

    Cons

    I've not found any.

  • 5. Best Friends Grooming!

    by: MBallinger

    Sharon and her staff are a great group of ladies. They do a great job with the animals and it is obvious they love what they do.

    Pros

    Everything

    Cons

    Nothing

  • 6. Great!

    by: flowerhead910

    Perfect! Close to home, clean, knowlegable, caring. What more can I say!

    Pros

    dog loves it

    Cons

    none

  • 7. excellent

    by: fahselc

    This is a great grooming service. They have alot of services available and do a wonderful job.

    Pros

    all

    Cons

    none

  • 8. Owner and Staff are Excellent

    by: ztT4MP37303314

    I have dealt with Sharon, Jesse and the staff of Best Friends Doggie Day Spa on numerous occasions with my critters. They have gone out of their way to accommodate me, even when I asked on rather short notice. Grooming service and day care services are top notch!! The self serve dog wash is a must for us, and has always been available when I needed it.\r\nThanks Sharon and crew, our family can tell you have a genuine love for animals of all kinds!!

    Pros

    Personable, kind and caring

    Cons

    None

  • 9. Excellentgroomer

    by: RConverse

    Sharon & Jessie really know their stuff! They make it a point to know every pet and every owner by first name! My dogs love to go there and see all their friends! We've been going there for over 11 years and won't go anywhere else.

    Pros

    Professional, friendly, timely

    Cons

    Can't think of any

  • 10. Your pet will love you for this!

    by: butchrobert

    I took Bailey here when they were in a small store front on State St. Now, they have a nice expanded facility!!! \r\n\r\nSharon is great with all the animals and just about everyone I know is happy with her work.\r\n\r\nCheck them out!

    Pros

    patient, gentle, professional, trusted

    Cons

    can't think of any

  • 11. Staff are knowledgeble and caring

    by: kayakfreak

    My dogs go to day care and truly enjoy being there!! They have a great time and the staff really seem to enjoy what they do. They are caring, helpful, and ensure the safety, and well being of your pet. I'm so thankful they are there for my dogs to play with while I am at work. I don't worry about them being at home bored while I am gone!!!

    Pros

    helpful, friendly staff

    Cons

    None