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Best Friend Pet Grooming

531 Eastern Blvd
Watertown, NY
315-782-3403

User Reviews (20)

  • 1. Wonderful with our puppy

    by: jodysmom

    We got a Portuguese Water Dog last spring, and she is our first long haired (curly coat) dog, so we had no experience with groomers. Best Friends was recommended by a colleague, and I've never regretted taking our baby there. She went for the first time when she was only about 5months old, after a disasterous attempt by me to clip her myself. They were very patient and worked so well with her, even though she was an extremely wiggly puppy with no experience with grooming, and a completely out of control and slightly mangled coat! Also, they have no problem with us dropping her off early and taking a while sometimes to pick her up. The price seems very reasonable to me as well. They do have dogs roaming around, so it's not a great place if you have a dog that is aggressive.

    Pros

    Very friendly and easygoing

    Cons

    Not good if your dog isn't friendly with other dogs

  • 2. amazing

    by: catsdo12

    great people and service!!!!

    Pros

    everything is amazing

    Cons

    nothing

  • 3. Special Care always given

    by: jenniferdmaddox

    My Beauty is a wonderful dog, but her previous owners tried to make her into a fighting dog. Because of this, she does not really like other animals. This shop always keeps her happy and makes sure that she is not frightened whiel getting all cleaned up. I think that is a wonderful thing.

    Pros

    I love that they are flexible with pets that can be difficult at times.

    Cons

    Only that they are not closer to me so that I could go more often

  • 4. Bravo

    by: teboxberger

    My dog and granddogs have only the best things to say about Best Friends. The owner and staff are knowledgeable and friendly - and all the dogs know it! Thanks Sharon.

    Pros

    We all love it here

    Cons

    None

  • 5. Great Place for Grooming

    by: alyssasmommy

    My cat has very thick hair and in the summer he just melts in the heat. We often travel back and forth between New York and Ohio to be with family, and so we decided to get him groomed. Our first try was in Ohio and that place was awful! But then we found Best Friends! They are great!! Aspen is a big Momma's boy and as long as I'm around him he will be just fine with just about everyone and everything, including a clipper coming towards him. The staff is patient with him and he always comes out looking great.

    Pros

    Flexible, Calm, Patient

    Cons

    Dogs

  • 6. Excellent groomers!!!

    by: tbarden

    I take my cat for grooming here. He has been groomed by the same woman since he was just a kitten. He was very skittish when we first started taking him and they worked with him wonderfully. He now has no problems going and getting his hair cut. I have tried another groomer once, and that was the worst mistake ever. His haircut was choppy and Gaston was very unhappy after his ordeal and I went right back to Best Friends. I will never make the mistake of trying someone else again. It is hard to find a groomer that can make a long haired cat look good when they get their haircut very short for the summer time but we have never had problems with this groomer!!!!

    Pros

    Wonderful with skittish animals.

    Cons

    Sometimes hard to get an appointment quickly.

  • 7. great treatment

    by: cynlw

    My dogs have never been caged and I love the fact that they let the dogs run around together. I have a 12 year old golden who has trouble moving around and they are so good with him. I also take my daughter's hyper pug and they allow him to stay with the golden which makes him act much better for grooming. I enjoy picking them up and all the well groomed dogs peek over the gate and I have never seen a problem with the dogs interaction. I think having them together puts them at ease. Great groomers!!

    Pros

    No cages

    Cons

    can not think of one

  • 8. My dog loves this place

    by: clawlor

    When we got Molly she had a fear of hoses- think she was hosed as a puppy. At Best friends she jumps runs in and jumps in the tub. She loves it there. They also helped us throug an unpleasant "skunking" Claudia & Jim Lawlor

    Pros

    Always do a great job

    Cons

    none

  • 9. Wonderful Grooming

    by: jdiane

    I Will tell anyone that asks to take their pet here. Very nice and does a great job.

    Pros

    very understanding

    Cons

    ?

  • 10. best pet gromming in town.

    by: tommyhunt74

    this place to take your pet. its nice clean, the dogs there seem to get a long great to gather. and she loves really loves animals. she even takes the dogs home with her. so they don"t have to be alone. what a great person. this is a place you can trust.

    Pros

    well she"ll take the animals home with her so they never have to be lone.

    Cons

    well they let all there dogs run around to gather.

  • 11. dog groomer

    by: lear08

    Took our pouch there and he loved it and the people were very good to him.

    Pros

    all around good people

    Cons

    n/a

  • 12. My friend uses this sitter

    by: Miktorre

    They have alot of activities for the dogs and all aroung nice friendly place

    Pros

    My friends dog goes here 5 days a week

    Cons

    none

  • 13. Try This Groomer

    by: flowerhead910

    This is a wonderful place to use for grooming. Kind, caring and helpful.

    Pros

    caring

    Cons

    n/a

  • 14. they care about the dogs

    by: JCSPCAVet

    I've seen the dogs they've groomed for our shelter, as well as "owned" dogs that have been groomed there, and they do a nice job. I know a few of the people who work there, and they are great animal lovers.

    Pros

    they do a nice job

    Cons

    none

  • 15. The Best

    by: RuthB

    Sharon takes very good care of the animals she grooms and boards. She and her husband have heart

    Pros

    best treatment

    Cons

    ?

  • 16. The best place in town!

    by: brumley

    I started taking my dog in when she was a puppy a few years back. She loves to play with the other dogs and she is exhausted when she comes home from a day of play at doggie day care. The staff are all helpful and knowledgeable. Detailed notes are taken so grooming preferences are maintained. When we moved away from the Watertown area for over a year, Sharon and her staff remembered me and my dog upon our return. They were excited to have her back and it was as if we never left. The family atmosphere, personal touch, and knowledgeable staff gives me the piece of mind that my babies are being taken care of whenever I leave them there. And, the healthy dog treats that Sharon's sister makes is just icing on the cake! Shanna

    Pros

    Everything!

    Cons

    What cons???

  • 17. Truley Best Friends!

    by: brumley

    I started taking my dog in when she was a puppy a few years back. She loves to play with the other dogs and she is exhausted when she comes home from a day of play at doggie day care. The staff are all helpful and knowledgeable. Detailed notes are taken so grooming preferences are maintained. When we moved away from the Watertown area for over a year, Sharon and her staff remembered me and my dog upon our return. They were excited to have her back and it was as if we never left. The family atmosphere, personal touch, and knowledgeable staff gives me the piece of mind that my babies are being taken care of whenever I leave them there. And, the healthy dog treats that Sharon's sister makes is just icing on the cake! Shanna

    Pros

    Everything

    Cons

    What cons???

  • 18. I had a few concerns

    by: mackie13624

    I had my dog groomed there as well and when I came back to get her she was in a room with a bunch of other dogs. I am one of those over protective moms and later wondered if those dogs had all of their shots (in cluding Bordatella). She was usually good with other dogs, but I had seen her snap at a few over the years. I was just worried that it was an accident waiting to happen. If I would have been asked, or if I knew about how they worked things I would have been able to make a choice.

    Pros

    My dog looked great

    Cons

    Dogs running around

  • 19. Excellent service!

    by: Mallard44

    My long-haired dachshund was a very active and headstrong. And she hated being handled to be groomed. I stayed with her for the first couple visits, and the staff made detailed notes on Christie's personality, and my preferences for her "hair style". They provide "doggy day-care" and Christie always enjoyed her time there. When I moved out of Watertown, it took me a long time to find someone else I could trust with Christie's care. I am very pleased with the years of services I received from Sharon and her staff!

    Pros

    Personalized service by skilled, caring staff.

    Cons

    none

  • 20. Not my first choice

    by: bjock

    I had taken my Lhasa Apso here for grooming and returned four hours later to get him. He was not done, they were having a hard time grooming him. He was so stressed that his tongue was hanging out very far, he was spinning the table around and I saw his card on the counter with a question mark next to the word "muzzle." The problem was that they had dogs wandering around the room while he was being groomed and this stressed him out. He is definitely an Alpha Male!!\r\n\r\nAlso, since I have taken him there I have the worse time trimming him myself, he fights me when I try to shave/trim his one leg and paw. I believe that he was hurt in the process of grooming his paw b/c he was not like this previously and is fine with his other paws being trimmed. \r\n\r\nHe has not been back to any groomers since this episode, I trim him at home.

    Pros

    It is an inviting place

    Cons

    not right for all dogs