I love this vet. Carla and Dr Pfouts are wonderful caring people, and she is willing to give you advice, from the doctor, in determining if you need to come in, or try to treat a problem yourself. They always make time for your vet needs to be met, and they are even open on Saturday. I also like that they don't charge an office visit when you go in. A full set of dog or cat shots is about $39. And when you have 4 dogs, 3 cats, and a couple of horses, that really helps. I travel past over a dozen vets to get to Dr. Pfouts' office. I know that they are always available to help with any situation. They also help dogs and cats in need of homes, to find a new home. They have even called me to place a horse in a new home. Carla is a really funny person, and you can tell how much she loves animals.