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Arbor creek kennels & stables

426 flat creek church rd
Weaverville, NC
828-645-7775
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User Reviews (2)

  • 1. real letdown

    by: sequoiaherbs

    I had used Arbor Creek for years. I don't know what changed, but things started going downhill. After several frustrating experiences I really needed them a few years ago. My house was being tented and I had a total of 14 pets that needed to be boarded for a week. I made all arrangements, down to individual info sheets. I dropped those by the day before. The day came I loaded EVERYONE in their carriers and headed out. When I arrived, a half hour, BEFORE closing time. The door was locked! Cars in the lot, but the staff refused to come to the door. Thankfully my zoo and I ended up at my vet's in tears. He had just signed on to be the on call vet for a brand new kennel. I called and BLUE RIDGE KENNELS told me to come on. I am eternally grateful to them. All messages left for the owners of Arbor Creek appear to have been simply ignored. Without knowing of my experience, neighbor after neighbor who all used Arbor Creek, started calling me to ask where I was now taking my pets. They have all switched to Blue Ridge as well. I don't know why they left Arbor Creek though.

    Pros

    very nice place

    Cons

    horrible treatment of customer needs

  • 2. GREAT KENNEL

    by: ncdemontigny

    WHEN I HAVE TO TRAVEL THIS IS THE PLACE MY PETS GO. THE STAFF IS GREAT AND CARE ABOUT YOUR PETS. THE ANIMALS HAVE A CHOICE OF PLAY TIME WITH A ONE ON ONE STAFF MEMBER AND ARE NOT MIXED WITH OTHER DOGS. ARBOR CREEK IS IN THE WOODS AND YOU CAN REQUEST A LONG WALK FOR YOUR PET OUT IN NATURE. YOU TAKE YOUR PETS PERSONAL ITEMS IF YOU WISH SO THAT THEY CAN FEEL AT HOME. AND WHEN I PICK THEM UP, NATURALLY THEY ARE HAPPY TO SEE ME, BUT THEY ARE CLEAN AND RESPOND TO THE CARETAKERS AS IF THEY ACTUALLY DID HAVE TIME WITH THEM. I HAVE TRIED OTHER PLACES WHEN I MOVED HERE, BUT THIS KENNEL IS THE ONE FOR ME AND MY DOGS.

    Pros

    WONDERFULL PLACE

    Cons

    NONE