We took our puppy Alice here for her first visit after being referred by a friend. Because this is a small company, we were able to get an appointment the very day after we called. When we arrived, we were greeted by several members of the staff, and all of them were friendly and sincere. They took the time to get to know us and our pet.
The visit itself went very smoothly. Our puppy got through the examination without any discomfort or unease; her tail was wagging the whole time. The vet was able to answer all of our questions, and went above and beyond by giving us training tips and techniques for some problems we may run into later on. Our pet was respected, our questions were answered, and our concerns were addressed. What more can you ask for?
The real shock came when we were paying. Not only was the price very reasonable, they presented us with a gift bag as a welcoming present. It contained the standard vet offerings such as food and promotional items, but also handmade goodie bags put together by the staff and other great personal touches.
We went to Aquadale because we had a voucher for a free examination, but were so impressed that we're going to be taking all of our animals there from now on. Give them a try; I'm sure you'll feel the same.