I had used this kennel for my dogs when we went on vacation. I have nothing but good to say about them. The facility is clean and organized and the staff is friendly and knowledgeable. My children have grown and they now have the responsibility of caring for my four-legged crew. I do still bring one of my cats to be groomed there (hard finding a cat groomer, by the way). She is long haired and does NOT like to get brushed, so she gets quite matted sometimes. They always get all the mats out without shaving the areas. I highly recommend this facility.