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Purely Puppy is the perfect blog for puppy parents. It is written by Dr. Lisa Radosta, a board certified veterinary behaviorist in southeastern Florida, who has a great love of dogs, and a special fondness for Rottweilers.

 

People Don’t Listen!

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April 25, 2012 / (17) comments


Some time ago, I got into an argument with a stranger at an outdoor shopping mall. I don’t know if I was actually yelling, but let’s just say that she could hear me from about 30 feet away. While I am a spirited person, I try to stay under control, especially when in public. BUT, on this day, I couldn’t hold back. Here is what happened…

 

I was "interviewing" an adult dog for adoption into my family. I had decided to take a walk in an outdoor shopping plaza to see how she interacted with people and reacted to noises. The foster parent had told me that she was non-aggressive, but I wanted to see who she really was.

As I walked down the sidewalk, I asked people to pet her and hand her treats. She was approaching people, standing still when they petted her and eating the treats without turning away, although she also didn’t wag her tail. So I knew from her body language that there was some level of disconnect, anxiety, or fear. It was hard to say at that point if it was me, the location, or the people, so I went on.

I came upon a woman and asked if she felt comfortable petting the dog and giving her a treat. She asked if it was my dog and I explained to her what I was doing. She put down her purse and said, "I will evaluate her for you. Have you turned her over on her back yet?"

I kindly explained that I had no intention of flipping her on her back, that I didn’t need her to evaluate the dog, I just wanted to see how she accepted new people. I started to walk away but she walked toward me, completely ignoring what I had said to her, and then bent down and put her face in the dog’s face.

For those of you who don’t know, this is a direct threat to a dog. Think about it. Wouldn’t you be threatened by a stranger who put their face six inches from yours?

The dog dropped her tail. She was getting scared. I should have pulled the dog down the sidewalk at that point, but instead I asked the woman to move away. My voice was raised and sharp, I was getting agitated. I didn’t want to pull this poor dog who didn’t even know me, but I had to do something quick. The woman started handling the dog’s feet and the dog turned her face away and licked her lips (both deferential signs of disengagement).  I could feel my blood pressure rising. It wasn’t going to end well.

I pulled the dog away from her and started walking. The woman was yelling behind me that I didn’t have a clue what I was doing. I stopped and gave her my impolite opinion of what she had done. She had acted completely inappropriately, scaring the dog. Well, there was more to it than that, but I don’t need to share it here!

This incident really shook me because I feel that when I have the leash, it is my responsibility to protect the dog. Was this dog permanently scarred? No, but that doesn’t matter.

It reminded me of all of the times that I have advised clients to keep their puppy safe from people like that — to control the people who interact with their pup so that the pup has good experiences. We almost always laugh about how people don’t listen and generally do what they want. In reality, that kind of disregard for what you say and what the pup is saying can affect some pups and can precipitate more serious behavior problems like aggression.

In my opinion, the best defense is a good offense. Hopefully, implementing the steps below will help you protect your pup, especially in the extremely important socialization period.

 

  1. Get out there and tell people not to pet your pup or only to pet your pup in a particular way.

  2. Leave the situation, even if it means pulling your pup away from the person.

  3. Prepare your pup for this situation by teaching her that when people reach for her or stick their face in her face that it means treats are coming so that she will not be afraid.

 

Yes, the old veterinary joke that dogs are easier to train than people is still true, but you can prepare your puppy for people who don’t listen so that her experiences are most often good ones. 

 

 

Dr. Lisa Radosta

 

 

Image: A dog by Dave Morris / via Flickr

 

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COMMENTS (17)
1
People don`t listen
by Thescent Ofrain on 04/25/2012 09:25am

So how did this story turn out? Was the dog traumatized? Did you get the dog? WHAT HAPPENED?

by Dr. Lisa Radosta on 04/26/2012 10:52am

The dog was not permanently scarred. I told the foster mom about the incident and she has not seen any differences in the dog. I didn't adopt that dog because she and I just didn't connect.

2
People don't listen
by Valerie Ann Devine on 04/25/2012 06:02pm

Wow the nerve of some ppl. These are very ppl who get themselves bitten and take no responsibility for their actions. I hope you poked her in the eye at least verbally!

by Dr. Lisa Radosta on 04/26/2012 10:52am

Oh, I gave it to her.

3
They Always Know Better
by TheOldBroad on 04/25/2012 07:16pm

Did you happen to mention that you are a board certified veterinary behaviorist?

Yeah, it's frustrating that there are some people that always think they know better and feel the need to share it - regardless of YOUR experience!

Don't you wonder, with her attitude, how many times a dog has attempted to bite her face off?

Be grateful she's not your client. But then again, she probably thinks she doesn't need a behaviorist because she's an expert. (NOT!)

And, yes, we all need to know if you adopted the pup. If so, pictures, please.

by Dr. Lisa Radosta on 04/26/2012 10:57am

I didn't adopt that particular dog. She and I just didn't connect. The foster mom had told me that she seemed to really like men. When I walked with her, it was really clear. She wasn't into me very much even though I was loaded with food. Then, when she would see any man (even a lawn worker with a big garbage can), she would pull toward the man with her tail wagging off. She really didn't want me. Thats OK.

I didn't tell the woman that I was a veterinary behaviorist. I told her that I was a veterinarian which seemed to really fire her up more. I think that you are right that she has put herself in some really bad situations with dogs because of her behavior. I am sure that the dog was blamed.

4
Dog "Trainer"
by 3dognight on 04/25/2012 07:21pm

I was at a Pitbull Awareness day and I was holding/bonding with a found dog that had just been dropped off to our rescue.This beautiful boy seemed happy with all other dogs and the people he met.We even walked along with the Pit Parade.
Then, a man came towards us and squatted down in front of the dog and started handling him.I could see the dog getting frightened and started to pull him away. I was then told he was a trainer with the rescue.Some people use this jerk for their personal dogs,but he would not come near my three boys.
People almost always ask if they can pat my boys.They are all rescues and we have a Shepherd,An ABD/Pit and a Rottie.I always welcome people to meet them and share their rescue stories.

by Dr. Lisa Radosta on 04/26/2012 10:59am

You bring up an important point--does a dog trainer or any other professional really know best?

Dog trainers don't have to be licensed right now so anyone can call themselves a dog trainer. This person's heart was probably in the right place because he was most likely volunteering his time, but he was so misinformed about dog behavior that he probably wasn't helping very much.

Either way, if your gut tells you that it is not right. It probably isn't right.

5
weird
by rockjdog on 04/26/2012 02:05pm

What happened to your other dog? I hope he is OK.

We seem to have some weird conceptions when it comes to dogs. One of the most valuable things I trainer ever taught me was to let people know they could not approach my dog. There is a feeling ( me too) that our dogs are lovable creatures that can and should be approached by anyone.When I tell people not to approach my dog I see they get a little hurt and insulted. Now I say please dont approach because she may bite strangers and this makes it a bit easier on them to understand.

I see a lot of this misconception in shelters or rescues. If a dog is shy or aggressive or stressed they often claim the dog was abused. We cant have a dog that has a problem, it always has to be brought on by something else ( abuse) so that also leads to even more mis-understanding.

This type of misunderstanding is still the norm rather than the exception. I remember seeing one video posted about a dog that was paralyzed from the neck down. The owner would take this dog to childrens hospitals and lay the dog next to kids, the bonus was the kids could hug and hold the dog and he would be like a stuffed toy.
I remarked that I cant imagine this dog being happy living like that, he has no stimulation. Boy you would have thought I suggested frying him up with garlic and onions.
We dont see things from the dogs point of view so when you told this lady not to get in the dogs face it seems she projected what she thought was best but it was based on her own interest rather than the dogs.

Now lesson learned, you did invite her to interact with the dog so you may have to think a way to express exactly what you dont want as much as you explain what you do want before engaging.

by Dr. Lisa Radosta on 04/28/2012 08:47am

Hi,
This was a dog that I looked at adopting before I adopted Pete. Although I will receive a lot of judgement and abuse for this, I feel that I have to tell the truth. Eleven days after I adopted Pete, I returned him to the breeder. He bit my daughter and another child on day 10. As I may have shared, I had an aggressive Rottie. She was 7 when I got pregnant. There was no way we were euthanizing her or turning her in to a shelter. We loved her. We kept her and she lived safely with my child. In Pete's case, he went from a happy go lucky dog to a stressed, fearful dog who bit at my house. I don't think that my house is stressful for a dog when taken at face value, but he was really stressed here. He was so stressed that his entire personality changed. And, Pete had a place to go. The breeder loved him and was reluctant to give him up to me in the first place. She wanted him to have a home of his own, but the reality was that being an only child was really stressful for him. He wanted to be one of many. I was pretty upset when I dropped him off until I saw that he never looked back at me. He was so happy to be back with her that I became completely irrelevant.

Your point about it being my responsibility to tell people what to do is well taken. The weight is on the shoulders of the person holding the leash.

Also, your comments about dog behavior are dead on correct. All the way.

by rockjdog on 04/29/2012 12:20am

well if Pete was not happy at your place and he had a home already I think you did the right thing. If he bites children it is pretty dangerous and not safe for him or the kids.
Im sorry it did not work out but you are on the right track. Keep looking, many shelter dogs are happy dogs and can bring lots of love into your home.

6
Stupid people
by My5beagles on 04/26/2012 04:19pm

It never fails to amaze me the stupid stuff people do. I wonder how that woman would of felt had you gotten inches from her face and acted like an idiot? I'm sure she would of backed off and tried to get away from the situation. Why is it any different for the poor dog. I do not allow people to approach my dogs without my consent. No exceptions. I do not want them(beagle) to pay the ultimate price if something should happen because of some stupid idiot. I'll move heaven and earth to protect them and I refuse to let someone risk their well being.

by Dr. Lisa Radosta on 04/28/2012 08:48am

Well, you are right to protect your dogs. It is our responsibility. I feel, as I wrote in the blog that at the end of the day, this was my mistake.

7
by Karen Stout on 04/26/2012 05:15pm

That woman was totally out of line to put her hands on a strange dog. And you never, ever put your face up to a dog's face. If I don't want someone to pet my dog, I just step in front of my dog and block the person's access to her. Then I say, "Please do not pet her, she is in training."

by Dr. Lisa Radosta on 04/28/2012 08:49am

That is a great idea. Some of my clients with aggressive dogs purchase therapy dog vests online so that people won't approach their dogs anymore.

When I had Peanut my aggressive dog, I would do whatever it took to keep people away from her. They would always say the same thing, "Is she mean?"

8
by BarnyardPunch on 04/27/2012 04:21pm

I'm really surprised you asked complete strangers to help evaluate a dog you didn't know. I'd be worried about not only running into idiots, but also about the dog I've only just met. Even people who think they're comfortable with dogs are liable to do something to set an animal off.

This woman was like so many who think they know dog behavior because they watch the dog whisperer on TV. I am continually surprised by how tolerant dogs are of our collective ignorance.

I'm with My5Beagles. I had to go toe to toe with my neighbors because their kid was continually teasing my dogs through our fence. The mother said she told the boy to stop, but was leaving the kid to "learn his lesson." I explained to her that leaving parenting of her kid up to my dog could result in my dog ending up in quarantine, my home owner's insurance going up and being slapped with vicious dog restrictions. I was NOT having it. People really are amazing.

by Dr. Lisa Radosta on 04/28/2012 08:52am

Your point is well taken about interacting with strangers. I didn't ask them to evaluate her, but to pet her. I think that is what you are saying...to help in my evaluation. The fact is that her interactions with people helped me to get that she wasn't right for my family.

You are right that there are risks when doing something like this because people will act inappropriately. The fact is that any dog of mine will be walked in public places unless there is a reason not to do so. I wanted to take a bit of time to see who she was.

Now, doing this doesn't really tell you who a dog is because I am a stranger and so are those people. Nonetheless, many dogs can be taken by a stranger and petted by a stranger and be friendly.

You are right to protect your dogs. I did this with all of my dogs. People are amazing.

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ABOUT PURELY PUPPY

LISA RADOSTA, DVM, DACVB

Photo of Lisa Radosta

…is a board certified veterinary behaviorist. Haven’t ever heard of one? You’re in good company, because many people don’t know they exist. After all, there are only 54 of them. After veterinary school at the University of Florida and some time in primary care practice, Dr. Radosta completed a 3-year residency in behavioral medicine at the University of Pennsylvania. She treats dogs, cats and birds with serious behavior problems, like aggression, separation anxiety, elimination outside of the litter box, and storm phobia. But please don’t ask her if dogs lie on a couch and bark at her!

She spends her off time writing textbook chapters and articles for veterinarians and clients, as well as lecturing nationally and internationally. Oh, yeah - she is also an overscheduled, stressed, tired, working mom. If you are itching to know lots more about her, go to her website at www.flvetbehavior.com, and join her weekly for your puppy fix.

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