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Dr. Coates is a veterinarian based in the other “Sunshine State” – that's Colorado to the rest of you – where she lives and plays with a varied range of animals. She shares her professional and personal experiences, Monday through Friday, here on petMD's blog, the Fully Vetted. Log in for your daily dose of her insight and wisdom.

 

What Do You Wish Your Vet Knew About You?

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February 04, 2013 / (6) comments


Most companion animal veterinarians and owners have essentially the same goal: optimize a pet’s well-being given the constraints (e.g., finances, time, points of view, etc.) of a particular situation. Why is it then, that veterinarians and owners sometimes seem to be working, if not at cross purposes, then at least not in concert with one another?

 

In my opinion, one reason for this is that veterinarians sometimes forget about the frustrations involved with being a “regular” pet owner. Sure, most of us are pet owners ourselves, but we’ve got it pretty easy. When my dog vomits before I leave for work, I can give him a quick once over, and if I find nothing worrisome, leave the house without being too concerned about his well-being. You, on the other hand, have lots of decisions to make:

 

Should you call the vet? If they say to bring him in, you’ll have to take time off from work. Maybe you should just wait and see if he’s better this evening. But what if he’s worse? Then you’ll miss your kid’s baseball game and have to go to the emergency clinic … to say nothing about feeling bad for not bringing him in at the first sign of a problem.

 

I don’t envy you.

I’m interested in learning what you find most frustrating about being a "regular" pet owner. Feel free to comment here if something immediately comes to mind, but I’ve also put together a short (six question) survey on Google that will lead you through some basic topics. The survey does not collect any personal information.

I hope to take the information gathered here and through the survey to better address the common concerns of pet owners. Thanks in advance for your time!

 

 

Dr. Jennifer Coates

 

 

Image: bitt24 / via Shutterstock

 

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COMMENTS (6)
1
by Dog Mama on 02/04/2013 01:05am

That is so true ... my life would have been so much easier if I were a vet. Particularly with Jasmine, being at the vet's all the time, the question is, do we need to bring her in AGAIN? There were times hubby just lost it when I said I felt we should. (we're there typically AT LEAST once a month, but sometimes once a week). And the scary part? Not once we were told by the vet we could have saved the trip. And there are things we do deal with on our own or just by talking to the vet on the phone (usually the familiar ones).

What I'd need is a "live-in" vet. If I won a lottery, I'd buy the guy. I'm not kidding. Would treat him good. Build him a hospital and everything. But he'd have to be always available for Jasmine. Otherwise he could do, or not do, whatever he'd want.

2
by annet on 02/04/2013 12:13pm

I commented on the survey but what drives me nuts is when to schedule an office visit vs. when to wait it out for the dreaded kitty herpes. Which I love saying to non pet owners for the lols :) What I really mean is in cats with chronic viral infections how to decide when it's just the virus again vs. when a secondary bacterial infection as set in. Drives me batty.

3
Longevity
by TheOldBroad on 02/04/2013 06:59pm

After 10+ years of having the same vet, I think he knows how I'll make decide on most any topic. He knows what's necessary and what to do. However, he still presents the options and talks me though decisions.

Any time I sign a surgery authorization, I add a notation that he has the authority to do anything he deems necessary because I know he won't abuse it. In the event of an emergency, he wouldn't have to stop everything and call - he could just forge ahead and take care of things. Luckily, that hasn't happened.

He's really good about returning calls and emails. When my Owen occasionally gets weird lesions, I take a good picture of it with my phone with a penny next to it for relative size. Owen doesn't have to get in the "bad box" and go to the doctor, but the picture allows the doctor to determine if it's likely the same lesion as before.

I have no frustrations with the doctor of any of the staff. They're all wonderful.

4
by BarnyardPunch on 02/05/2013 02:06am

What I would like from my vet(s) is to be treated like I have a working brain between my ears. I'd appreciate when the "why" behind things is explained. I also appreciate vets who are honest. A local clinic has signs up all over for signing your dog or cat up for an annual dental cleaning to the tune of $400.

Is an annual cleaning REALLY needed for every critter that walks through that door? Well, no. And the younger vets at the clinic will say so. The clinic owner, on the other hand, also a vet, wants you to believe they're necessary. Same with vaccinations. Do you need lepto? Well some vets will say "yes, of course!" even for the 15 year old arthritic Yorkie that spends its days curled on a couch.

Vaccinate every year? For everything? Why YES, say some. Heart worm treatment year around for every animal now? RIGHT! Oh and don't forget a separate flea and tick med and have you treated for tape worm too?

What I appreciate is a partnership with my vet. You know where my dog goes, what it gets into, what it's eating and how much activity it gets. From there, chart out a health plan. I'm way more willing to fork over big bucks for regular blood work, a dental, getting vaccines through you versus a shot clinic and so on, if I feel like you're a straight shooter and are working with me on what's best for my pet, not just the bottom line.

I don't nickel and dime my vet. I'm happy to pay (and to be able to pay) a premium, just knock it off with the up-sell and give me more information to go on when you can.

5
by Chardo on 02/05/2013 09:46am

Why do so many vets assume clients are idiots, and/or get their feathers ruffled when questioned about a treatment or advice? Why are so many vets so reluctant to use updated info, e.g. that vaccines are not needed every single year for every pet? Why are so many vets ignorant about nutrition? I'm told they don't get much education in vet school--fine, so why don't they educate themselves? and NOT just by listening to commercial food vendors, like Science Diet, etc.

I have had animals all my life, and they are family members. I spend a fortune on vet bills. It's not the money I resent so much as the attitudes that I often encounter. With love and respect to all the wonderful vets I have known over the years, I do get frustrated!!

6
Phone consults
by KLD on 02/05/2013 10:21pm

When I call, no matter what the question, the answer is ALWAYS 'bring him in'. Can't I sign something, and have it my pet's file that says I understand that the vet can't fully diagnosis a condition, and might miss something important during a phone consultation? If money is the issue, I'll leave my credit card on file and pay to ask a question.

I've used on-line vet services in the past, and more than half the time end up taking my pet in anyway.

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About fully vetted

Jennifer Coates, DVM

Photo of Dr Coates

Image credit: Jim Piraino

...graduated with honors from the Virginia-Maryland Regional College of Veterinary Medicine in 1999. In the years since, she has practiced veterinary medicine in Virginia, Wyoming, and Colorado. She is the author of several books about veterinary medicine and animal care, including the Dictionary of Veterinary Terms: Vet-Speak Deciphered for the Non-Veterinarian. Dr. Coates also writes short stories that focus on the strength and importance of the human-animal bond, and freelance articles relating to a variety of animal care and veterinary topics. Dr. Coates lives in Fort Collins, Colorado with her husband, daughter, and various species of pets.

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