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Dr. Coates is a veterinarian based in the other “Sunshine State” – that's Colorado to the rest of you – where she lives and plays with a varied range of animals. She shares her professional and personal experiences, Monday through Friday, here on petMD's blog, the Fully Vetted. Log in for your daily dose of her insight and wisdom.

 

What's Your Vet’s Strength?

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August 06, 2012 / (5) comments


I was watching the Olympics last week when I saw an ad for a TV comedy premiering this fall that has a veterinarian practicing in New York as its main character. Have you seen the trailers? It’s called Animal Practice. The hook for the show is that George Coleman, DVM is great with animals but can’t stand their owners.

 

"We interviewed a number of veterinarians around the Manhattan/Brooklyn area and got a lot of chuckles when we talked about Dr. Coleman’s nature." Brian Gatewood, an executive producer and writer on the show told DVM Newsmagazine. "They’d either be like 'Oh, that’s like me,' or 'Oh, that’s like all of my vet friends.'"

While some aspects of the show will surely stretch reality (for instance, as far as I can tell all the doctors in the show are male), the point that most veterinarians are not people-people is right on track.

My class took the Myers-Briggs Type Indicator ® personality assessment in veterinary school. I can’t recall all the details, but it was clear that the vast majority of my classmates (myself included) were introverts. This doesn’t necessarily mean we don’t like people, it’s just that too much time with them can be really draining, which perhaps explains why the docs on Animal Practice relax by playing poker with a monkey.

You might be wondering why introverts would be drawn to a profession that, in most cases, requires near constant contact with pet owners. I think it boils down to two things:

 

1. Studying medicine of any sort is greatly appealing to introverts. We get to delve deeply into fascinating subject matter — often spending hours alone pouring through books, journals, case studies, etc. (ahhh, bliss).

 

2. At least our patients aren’t people, in contrast to our colleagues on the human side of things.

 

Of course this is a simplistic explanation, but I think it behooves (no pun intended) owners to understand that people skills may not be their veterinarian’s strong suit and that this is not necessarily a bad thing. I want my own doctors to be excellent diagnosticians and technically proficient. I can deal with a lack of bedside manner but not poor skills. I’ve known very popular veterinarians whose reputations were built primarily on how well they schmoozed with clients while their patient care was substandard, at best.

In a perfect world, veterinarians would be good with both clients and pets, and veterinary schools are working to improve our abilities with the former as well as the latter. If you’ve found a doctor who excels in both of these arenas, congratulations, you’ve hit the jackpot. But, if you have a choice between a veterinarian whose strengths lie in patient care or one whose primary focus is on owners, I think I know which option your pets would endorse.

 

 

Dr. Jennifer Coates

 

 

Image: Hello, Kitty! By myfuture.com / via Flickr

Ed. Note: Added attribution to Brian Gatewood's quote from DVM Newsmagazine.

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COMMENTS (5)
1
Jackpot!
by TheOldBroad on 08/06/2012 07:10am

When I found my current vet, I indeed hit the jackpot. He's great with critters. He's great with people. And, most importantly, he's exceptional medically.

Doing the best for your critter would be kind of like selecting a cardiac surgeon. If anyone has ever had to deal with one, they'd know that cardiac surgeons usually don't like to deal with anyone who is awake.

2
Pet people vs ...
by KatsKat on 08/06/2012 09:59am

Having worked in the Animal Health Care field for over 40 years I have to admit that while most vets do prefer their patients to the owners [usually with good reason ], so much of 'treating' the animal is also 'treating' the owner. I loved the James Herriot series on PBS, and think I'll give this new program a try - but somehow I already have my reservations.

3
Vets' Strengths
by Eliza Blanchard on 08/06/2012 02:50pm

I appreciate your being open about the strengths and weaknesses of your profession. It makes sense that jobs require different traits and talents. Some people are more multi-gifted than others, which is not to judge but to say that in medical interchanges its helpful to be as honest and clear about limitations, needs and expectations as possible.

This topic of bedside manner for all doctors is a hot one: I wonder, from a professional and personal standpoint,why there's such a reluctance to offer spiritual care to our patients/clients. Trained to provide such care to people of various beliefs - or none- the time and the space I am able to provide my clients allows them to make meaning of life's toughest moments, to honor vital relationships,and to pose the hard questions, like "Why?" Doctors shouldn't be expected to provide that service.
Rev. Eliza Blanchard
www.animalcarerev.com

4
Here! Here!
by LabMom on 08/09/2012 12:20am

As a nurse...a people nurse...I just want to say spot on with your comments! It's so distressing to me to see how many doctors get by schmoozing their patients, who have absolutely no idea how far below standard their care is and think they're wonderful. It's very nice to have a doctor, or veterinarian, with whom you can feel comfortable...but...given a choice of one or the other, skill and knowledge rules. Need someone to hold your hand and chat about your fears? Well, that's where we nurses come in handy. LOL!

5
by Dog Mama on 08/10/2012 11:07pm

I completely agree - to me expertise is more important than bedside manners.

Our vet is quite good at that, though, at least with us. Even though he said that he "learned to mellow with old age." I think I get the idea what he meant.

Hey, he's mellow enough to put up with me - that certainly deserves a medal right there.

He is a kind and caring person. He is also very smart. His strengths? Experience combined with keeping up with everything what goes on in the veterinary field. Putting his patients before his ego.

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About fully vetted

Jennifer Coates, DVM

Photo of Dr Coates

Image credit: Jim Piraino

...graduated with honors from the Virginia-Maryland Regional College of Veterinary Medicine in 1999. In the years since, she has practiced veterinary medicine in Virginia, Wyoming, and Colorado. She is the author of several books about veterinary medicine and animal care, including the Dictionary of Veterinary Terms: Vet-Speak Deciphered for the Non-Veterinarian. Dr. Coates also writes short stories that focus on the strength and importance of the human-animal bond, and freelance articles relating to a variety of animal care and veterinary topics. Dr. Coates lives in Fort Collins, Colorado with her husband, daughter, and various species of pets.

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